Current Openings @ Logicsoft

Technical Service Desk Specialist / Project Coordinator (Code 1807TSD04)

Currently, We have an opening for Technical Service Desk Specialist / Project Coordinator. The candidate should have strong communication skill. Job Location :Cochin, India.


Eligibility:

  • Experience: 0-2 years
  • Education: B.Tech (CS) / MCA Degree / Diploma in Computers / MBA / BCA / PGDCA
  • Job Location: Cochin.
  • Job Ref code: 1807TSD04
  • Industry: IT/Computers- Software
Job Description:
  • Respond to requests for technical assistance in person, via phone, electronically
  • Escalate issues in the software to reporting officer
  • Diagnose and resolve technical issues
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Administer help desk software, actively act on the notifications/alerts received
  • Be the Single point of Contact for the assigned region
Requirements:
  • Excellent Writing and verbal communication skill in English.
  • Knowledge of Using Online System, Software (MS-Office)
  • 5 days working
  • Should be Graduate (IT Background / Certification is preferable but not mandatory)

Apply Now