From providing a platform to start implementing your asset management procedures to reducing downtime of technicians, from ITIL based definitions and process driven SLA and IMAC management to escalations of calls to right people at right time. The following major benefits any organisation will gain by using manageAssets.
The ITIL® framework of best practices has been adopted by more organizations than any other standard for IT service management. The IT Infrastructure Library® outlines a service lifecycle approach to IT operations in supporting the business. Adopting the framework involves upfront planning, resources, and commitment. It requires the IT organization to carefully consider its approach to the implementation and the solution that will align these processes with the needs of the business.